Connectivity issues for with one of our data provider

Incident Report for Mynewsdesk

Resolved

The issues at the external provider resolved and the service is back to normal again.

Posted Jan 18, 2019 - 14:57 CET

Monitoring

We have deployed a fix that makes that makes it possible to publish material again.

Posted Jan 18, 2019 - 14:06 CET

Identified

We have identified parts of the service that are affected by the outage. We are looking into actions of mitigating the issue

Posted Jan 18, 2019 - 13:40 CET

Investigating

One of our service providers are having connectivity issues, https://status.found.no/incidents/01d59btqhy3c We are looking into how to mitigate this error on Mynewsdesk.

Posted Jan 18, 2019 - 12:46 CET

This incident affected: Publish, Contacts, and Analyze.